Returns & Exchanges
At Mockingbird, we want you to love every piece you wear, but we understand that sometimes the fit or style isn't exactly what you expected. We offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
- 3.Package Your Items
Place the items in their original packaging, ensuring all garment tags are intact, and securely seal the box with the new label on top.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.